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Frequently Asked Questions

Do I need to register an account to make a purchase?

No you don't. You can make a purchase as a 'guest' user and we won't create an account for you. However we've designed our site to give registered customers a faster, simpler checkout process by remembering their details, as well as a bunch of other features such as full order history and order tracking, address book, MYER One account storage - so sign up and enjoy the benefits, all you need to do is choose a password!

 

 

I already have a Day To Tie one password - can I use it?

No, but you can save your MYER one details including your password in your myaccount, so you won't have to enter it in again and you can see your points balance each time you log in.

 

 

How do I place an order online?

5 easy steps to making a purchase.

  • Find the tie you would like to purchase by either browsing our categories, or searching.

  • Add the tie to your cart by selecting the appropriate colour and size (if applicable) and clicking the add to cart button.

  • View your cart and once you are happy with all of your ties click on the checkout button

  • Follow the prompts to either fill in your details if you are a new customer, or login and confirm your details if you already have an account

  • Select your payment method and click the make payment button to complete your purchase. You'll be sent an email confirmation of your order and kept up to date as your order progresses.

 

 

What if my order is missing, incomplete or damaged?

If you find that your order has only been partially delivered, this may be because other items are being dispatched from a different location. However, if your order is obviously incomplete, over-delivered or damaged, please contact us by message and we will answer you within the day.

 

 

Do you deliver internationally?

Currently Day To Tie offers delivery to Swiss postcodes only.

 

 

What are the delivery charges?

We apply current Post tariffs and use small packages to make fees reasonable.

 

 

Can I return or exchange my tie?

Yes within 5 days after delivery. The tie must keep the original sticker and must be in its original package.

 
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